The bigger the kind of impact someone is planning, the more important it is that they have a good character.

Loved this line. And I second Rockwell's opinion: It's one of my favorite presentations I've seen at an EAG.

You're like the busiest people I know... how do y'all have time for this? What's your secret? :D Did ChatGPT write this for you?

Ops people should have the power to say no, since people don’t respect their time.

I think a major skill that any ops person needs to succeed and not burn out in the process is to set the right boundaries and have what I'll call great "interview skills". You need to be able to ask the right questions (ideally on the spot) instead of falling into a "reactive mode"

• How important is it to get this done today/this week from 1 to 5?
• How important is it to you that I do this task quick vs at a high quality level?
• What do you think is a reasonable timeline to deliver this?
• What does success for this look like?
• How is this a bottleneck for other things you're doing?
• If there's something from this list of things, which would you be OK dropping for 1-2 weeks?
• Can we time cap this task?
• How does this task relate to our OKRs?

And many other questions an ops person might want to ask. You have to ask yourself what you're saying yes to and be able to verbalize the negative ramifications of doing this task on a short-notice.

After gathering that information you can actually start negotiating with the other person and only then commit to a deadline/work package.

Another thing that some people might want to try if they feel comfortable (we do this in our team) is to share a  list of ongoing requests they are prioritizing during the week and so there's more transparency around the workload a person has at any given week. 

Very excited to see you're doing this! Have added it to the EAA Community Directory Resources now.

Thank you for all your work Max! I really admire your courage to make this decision and allow yourself to be so honest and vulnerable in the process.  You're leaving us with a really valuable leadership lesson here.  And although we only got to interact very briefly during your tenure, I was still able to see all the great qualities that all of your team have mentioned here.

I'm wishing you lots of good times with your loved ones moving forward.

Gotcha. I agree (like 60%) with this in the sense that I do want to see the "subsidized" services more heavily promoted. However, if I were the person seeing the list I'd also like to see (for-profit or "not subsidized") services that already work with EA projects or can in some way accommodate needs of EA projects really well and then I'd use my own judgement to decide what service is better suited for me given my own constraints (budget, time, etc.). Hope that makes sense.

I like the idea!  Upvoted!

What is the reasoning for having "The resource should be free to use, or at available at a substantial discount to relatively poor EAs"  as a guideline (and limiting factor)?

This photo looks staged but I think EAGxLatAm attendees  were just actually this happy and interested

I can confirm that these specific attendees were genuinely happy and interested. 😁