Bella

Marketer @ 80,000 Hours
1153 karmaJoined Feb 2020Working (0-5 years)Bethnal Green, London, UK

Bio

Hello, my name's Bella Forristal. I work at 80,000 Hours, as a marketer. I'm interested in animal advocacy, moral circle expansion, and normative ethics. Previously, I worked in community building with the Global Challenges Project and EA Oxford, and have interned at Charity Entrepreneurship. Please feel free to email me to connect at bellaforristal@gmail.com :)

Comments
69

Bella
1mo1310

Are we worried beak trimming ban is net neg? Because of increased pecking/deaths from cannibalism & infected wounds.

Bella
1mo51

Wow.

Banning CO2 slaughter and mutilations seems... way ahead of anything I would have guessed might happen soon. I would've guessed that at least a ban on dehorning is way outside the range of plausible things that would be done for animal welfare.

Bella
1mo20

Nice, that helped clear this up for me!

I think there is a typo here:

(1-0.8)% of vaccinated and as yet uninfected people would be.

Should say:

(1-0.8)*x% of vaccinated and as yet uninfected people would be.

Right?

(else I'm still confused, heh.)

Bella
1mo131

I'm confused — would someone mind explaining to me how the quoted numbers show 71-80% efficacy?

(Sorry I'm probably being mathematically illiterate here, but if it's a problem I have, maybe others will too!)

Bella
3mo10

Hey Yonatan —I think the more relevant part of my post is the following, which hopefully answers your question? Let me know if it doesn't. 

There are some details I can't give because (as I said in the post) I don't have permission from the relevant people to talk about it publicly.

We can’t be sure how many additional people will change to a high-impact career as a result, in large part because we have found that “career plan changes” of this kind take, on average, about 2 years from first hearing about 80k. 

Still, our current best guess is that these efforts will have been pretty effective at helping people switch careers to more impactful areas.

Partly this guess is based on the growth in new audience members that we’ve seen (plus 80k’s solid track record of getting new people to eventually switch to more impactful careers), and partly it’s based on a few “proof of concept” switches we’ve seen already. 

For example, some small-scale social media ads which 80k ran in 2017 as an experiment led to at least one person switching to a career we’re especially excited about (and 70 people who reported changing their career plans due to 80k).[3] We’ve also already encountered[4] several people who found us via our marketing who seem likely to switch to a more impactful career.[5]

Bella
3mo10

This makes sense to me, but I don't think I provided anything in this post which you could easily use to compare to your project here.

How would you go about guessing whether the cost of what you were doing was higher or lower than that of 80k's outreach?

Bella
3mo31

I'm not sure I understand what you mean by 'using this as a baseline to compare other EA outreach efforts'? Is there some specific outcome metric you'd want to use as a baseline?

In general, I think what works best in outreach can be pretty context-specific, and I wouldn't recommend everything I've done to people with different goals & constraints.

Being more reluctant to do your own outreach after learning about this makes sense if you think there’s some optimal growth rate in EA which we are at or nearly at. If you learn that I’m doing lots of outreach, then it decreases the value of additional outreach (unless we are not yet at or near the optimal rate of growth).

Bella
3mo20

Hey — thanks, yeah, I did try that at the time but IIRC it didn't fix the issue. However the issue fixed itself in the following couple days, so, not sure what happened but I'm not getting the error!

Tysm for looking into it!

Bella
3mo246

Hey Cillian — thanks so much for a really thoughtful/detailed question! 

I'll take this one since I was the only staff member on marketing last year :)

The short answer is: 

  • Marketing ramped up considerably over the second half of 2022. Web engagement time grew a lot more in the second half of 2022 as well — if we just compare Q3 &Q4 2020 and 2022, engagement time grew 50% (rather than 10%).
  • But that still doesn't look like web engagement time rising precisely in step with marketing investment, as you point out!
    • We don't know all the reasons why, but the reasons you gave might be part of it.
    • There are five other reasons I want to mention: 
      • marketing didn't focus on engagement time
      • people we find via marketing seem less inclined to use our advice than other users
      • there’s a headwind on engagement time
      • site engagement time doesn’t count the book giveaway
      • 2020 was a bumper year!

The long answer...

  • It's true that there's only a 10% rise in engagement time between 2020 and 2022.
  • The main thing going on here is that marketing investment didn't rise until the second half of 2022 — I spent a while trying out smaller scale pilots. So the spend is very unevenly distributed.
  • If we compare just Q3 and Q4 (i.e. Q3 and Q4 2020 with Q3 and Q4 2021 and Q3 and Q4 2022), there was a 6% fall from 2020 to 2021, and then a 59% rise from 2021 to 2022, resulting in an overall 50% rise from 2020 to 2022!

But our marketing budget still rose by a lot more than 50% — so what's going on there?

I'll start out with the reasons you gave then add my own:

  • Maybe the price of acquiring new users / engagement hours increases geometrically or something

Yeah I don't exactly know how the price of finding new users increases, but we should probably expect some diminishing returns from increased investment. 

  • It looks like marketing drove a large increase in newsletter subs. Maybe they're engaging with the content directly in their inbox instead?

I think this might be a smallish part of it — I've noticed an effect where if the email we send on the newsletter is itself full of content, people click through to the website less than if the newsletter doesn’t itself provide much value.

I don't think this can account for tons of what we're seeing, though, just cos I don't think the emails work as a 1:1 replacement for 80k's site (I can't really imagine there being much of a 'substitution effect' here).

  • Maybe you expect a lag in time between initial reach & time spent on the 80k website for some reason (e.g. because people become more receptive to the ideas on 80k's website over time, especially if they're receiving regular emails with some info about it)

I think this might be a pretty big part of what's going on. 

There does seem to be a significant 'lag time' from people first hearing about us and people making an important change to their careers (about 2 years on average) and I think there's often a lag before people get really engaged with site content, too.

Also, bear in mind that because of what I said about the 'unevenness' of growth from marketing, people who found out about us this year are mostly still really new.

  • Maybe marketing mainly promoted podcast / 1-1 service / job board (or people reached by marketing efforts mainly converted to users of these services)

Yep, I did put some resources directly towards promoting the podcast, and a much smaller amount of resources towards directly promoting 1-1 (about 7% of the budget as a whole, and probably more like 10% of my time). So this could be (a small) part of what's going on.

There are five other main things I think explain this effect:

  • Marketing didn't focus on engagement time
    • My focus was really on reaching new users, rather than trying to get people to spend time with our content. 
    • For example, last year I spent almost zero effort and resources on trying to get people who already knew about 80,000 Hours to engage with stuff on the site. 
  • People who find out about us via marketing are, on average, less interested in our advice
  • There's a headwind on engagement time, i.e. engagement time by default seems to go down over time
    • We think this is because, e.g.:
      • Articles that were last updated longer ago are seen as less relevant by search engines and deprioritised
      • Things we wrote become out of date and less useful to people
      • There might be some broader internet trend where people are spending more time on social media and less time on individual websites
  • Our current metric doesn't incorporate engagement time from reading the books in the book giveaway
    • However, we are looking into including it in future reporting!
    • My (still ongoing) analysis of survey results about the book giveaway suggest that this engagement time is at least tens of thousands of hours, possibly >100k hrs. 
    • (For context, our average monthly engagement time since Jan 2021 is about 8,000 hours (ha!)).
  • 2020 was weird
    • We saw a very large spike in traffic in early 2020 — partly because we had content on COVID when many places didn’t, and partly because of the broader trend where tons of sites got a lot more traffic as people were staying home and spending more time online.
    • So 2020 might be an “inappropriate benchmark” or something like that.

Okay I hope that gives you an insight into what I think is going on here! Sorry for length :)

Bella
3mo64

Slaughter, probably.

(plus: no access to the outdoors; much larger-than-optimal social groups; separation from young/inability to raise young; handling & transportation to slaughter; problems arising from selective breeding for weight gain e.g. perpetual hunger, higher incidence of injuries like breast bone fractures)

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