Thanks Ben. I'm very happy to see CEA gathering and publishing all this detailed feedback.
I imagine it is easier to get feedback from the people that are already communicating the most with you. I was wondering whether or how much you have tried to get feedback from people and groups in the EA community who you have less contact with.
For example, I imagine that the group leaders attending the retreats (and possibly those having the calls) may be the group leaders that already get the most support from CEA. The comment that made think this was
most of our groups, including some of our strongest groups at key universities, have never received a visit from CEA staff
While it would be wonderful if CEA was able to visit groups in person, that seems like an unusually large ask, so I was surprised it was singled out in the feedback. I believe there are groups who have had little or no personal contact with CEA (email or call), and this seems like a more important and easier thing to address.
What is an "IO Retreat"?
There are so many acronyms in EA, it is hard to keep on top of them all!