TLDR: We’re expanding our Systems team and currently recruiting for two remote roles: Systems Admin - ideal for someone detail-oriented and tech-savvy, helping maintain and improve internal systems as well as Systems Engineer - for someone with technical experience in automation, systems design, and implementation across Airtable, Zapier, and other tools. Apply by July 20th. Check out this quick Q&A session where we dive deeper into the two internal roles.
About Impact Ops
Impact Ops is an independent organization that provides operational support to high-impact nonprofits. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.
We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients.
You can read more about how the first two years went at Impact Ops here.
Systems Engineer
Impact Ops is looking for a skilled Systems Engineer to join our team. The starting salary range is £45,000 to £55,000, depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.If you’re looking for somewhere you can learn quickly, make a meaningful impact in a number of organisations, and take ownership for a wide range of tasks, please consider applying here by July 20th.
Key responsibilities
As a Systems Engineer reporting to Joshua Axford, Co-founder & CEO, you will be responsible for supporting systems design and implementation for both Impact Ops and our clients. Your key responsibilities will include:
- Understanding clients problems and presenting systems solutions.
- Developing implementation plans and supporting successful adoption.
- Designing and maintaining systems solutions on platforms such as Airtable.
- Building and optimizing workflows using Zapier and other automation tools.
- Streamlining internal operations, managing permissions, and ensuring data integrity across systems.
- Implementing and integrating tools such as Slack, Notion, and others.
- Developing and integrating AI tools into workflows.
- Troubleshooting technical issues and providing hands-on support and training.
- Maintaining system security, access controls, and contingency plans.
About you
You’ll need to have:
- 3+ years of experience in systems design and implementation, preferably in fast-paced operational or consulting environments.
- A background in coding or technical implementation, with comfort navigating APIs, scripting, or custom integrations as needed.
- Experience working with Airtable, Zapier, and Google Workspace at a high level.
You’ll also likely have:
- Experience with Salesforce, HubSpot, Notion, or other CRMs and productivity tools.
- A strong solutions engineering mindset and an ability to diagnose system inefficiencies and design user-friendly solutions.
- Excellent written and verbal communication skills, including the ability to present and explain technical solutions to non-technical audiences.
- Strong project ownership and comfort navigating ambiguity and fast-changing client needs.
- A passion for leveraging technology to improve operational efficiency in high-impact organisations.
- Familiarity with AI tools and how to integrate them into operational workflows is a plus.
Benefits and salary
Your starting salary range is £45,000 to £55,000, depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
Our benefits include:
- Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
- Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
- Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
- Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
- Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
- Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
- Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.
This is a full-time role, but part-time would also be possible. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.
We’re able to sponsor visas in the UK, so let us know if you require work authorization.
Application
Here’s a summary of the application process for a successful candidate:
- Application: Submit an application by 20 July EOD, and complete a 31-minute GMA test.
- Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
- Assessment(s): Complete 1 paid assessment, designed to simulate the work you’d do if hired into the role.
- Interview: Attend a remote interview with at least one of our co-founders to assess team fit.
- Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
- References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!
We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline.
Systems Admin
Impact Ops is looking for a skilled Systems Admin to join our team. The starting salary range is £35,000 to £40,000 , depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here by July 20th.
Key responsibilities
As a Systems Admin reporting to Joshua Axford, Co-founder & CEO, you will support the daily upkeep, accuracy, and improvement of our internal systems. This role is ideal for someone detail-oriented, systematic, and eager to enable high-impact work through reliable, well-maintained systems. Your responsibilities will include:
- Performing routine system maintenance and updates across platforms
- Conducting data entry and validation tasks to ensure accuracy and consistency
- Testing workflows, automations, and updates for functionality and reliability
- Documenting technical procedures and writing/updating SOPs
- Supporting Systems team in implementing new tools and integrations
- Monitoring system performance and flagging issues proactively
About you
You’ll need to have:
- 1+ years of experience in systems administration, technical support, or related operational roles
- Strong attention to detail and ability to follow established processes precisely
- Familiarity with platforms such as Airtable, Google Workspace, or other productivity systems
- Experience maintaining documentation or SOPs
You’ll also likely have:
- Ability to learn and navigate technical systems quickly
- A collaborative mindset and willingness to support others on the team
- Some experience with system testing or QA
- A proactive approach to identifying and solving operational issues
Benefits and salary
Your starting salary range is £35,000 to £40,000, depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
Our benefits include:
- Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
- Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
- Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
- Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
- Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
- Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
- Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.
This is a full-time role, but part-time would also be possible. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.
We’re able to sponsor visas in the UK, so let us know if you require work authorization.
Application
Here’s a summary of the application process for a successful candidate:
- Application: Submit an application and complete a 30-minute attention to detail test by July 20th.
- Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
- Assessment(s): Complete 1 paid assessment, designed to simulate the work you’d do if hired into the role.
- Interview: Attend a remote interview with at least one of our co-founders to assess team fit.
- Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
- References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!
We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline.
Diversity and inclusion
We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.
There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.
If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please contact [email protected]. We’re happy to support your needs and adjust the application process.
