I've heard a few suggestions at EA Global that there should be an EA Ombudsperson, or a trade union for EA workers. I'm setting out a few initial, very rough thoughts in hopes that it might start a conversation.
What problems would an ombudsperson NOT solve?
In my view, "solving community problems" isn't a great area for competition. If Community Health and the ombudsperson were both separately hearing complaints about sexual harassment, for example, it's possible that neither would notice a pattern of behaviour. They could also contradict each other in unhelpful ways.
Similarly, I don't think an ombudsperson should try to take the place of a charitable board or law enforcement.
Question 1: Do you agree that an ombudsperson should refer to existing mechanisms, such as Community Health, charitable boards, or law enforcement, whenever possible?
What problems would an ombudsperson solve?
First, it's not always obvious, especially for newer members of the community, who can help with particular problems. An ombudsperson could direct people to the correct body, or pass on anonymous complaints.
Second, sometimes conflicts of interest or special circumstances mean that the usual channels would not be appropriate. For example, if someone wanted to complain about the conduct of a member of the Community Health team, the Community Health team could be perceived to be biased and unable to take an objective view. If a CEO of a charity which received a lot of donations from the EA community was potentially breaking the law, but was operating in a country where law enforcement was unreliable, an ombudsperson might be able to publish an independent view of the evidence.
Third, it might occasionally be useful for an ombudsperson to provide a second opinion on particularly controversial decisions made by other teams.
Question 2: Do you agree an ombudsperson should direct people to existing mechanisms, handle conflicts of interests or special circumstances, and publish independent second opinions on especially controversial decisions?
Question 3: Are there any other problems you believe an ombudsperson could or should solve?
Question 4: Is it worthwhile having a dedicated person or team to solve these problems?
How would an ombudsperson be funded?
Ideally, the ombudsperson would be funded by donations from individual members of the EA community. I would recommend that no more than 20% of the ombudsperson's funding comes from any one person or organisation - otherwise it would be too easy to accuse the ombudsperson of not being able to independently investigate their own funders.
It would be easiest for donations to be accepted by a sponsoring body, like Effective Ventures (the parent body for the Centre for Effective Altruism), but that could bring the ombudsperson's independence into question - so it might be wisest for the ombudsperson to be their own charity/entity. I don't know how straightforward this would be or how long it would take.
Question 5: Do you agree there should be a limit to how much funding should come from any one organisation or individual? Should organisations be able to contribute at all?
Question 6: Should the ombudsperson be their own charitable entity?
How would an ombudsperson be chosen?
The ombudsperson could be hired by a committee. In my view, in order to ensure the independence and legitimacy of the ombudsperson, no one on the hiring committee can be financially dependent on an EA organisation - they should not be employeed, applying for a grant, or a current grant recipient. This raises a question about how a search committee could be put together - could registered Forum accounts with at least 10 karma vote on hiring committee members to represent them? Could anyone who meets minimum criteria (not financially dependent on an EA organisation, knowledge of EA, knowledge of hiring) put themselves forward, and 3-5 could be randomly selected to be the hiring committee?
Alternatively, the ombudsperson could be directly elected by members of the EA community. This isn't my preferred option, because I think it's unlikely that the best campaigner will be the best ombudsperson, and I think a hiring committee would be able to dedicate more time to choosing the best candidate.
Question 7: Should the ombudsperson be chosen by a hiring committee, directly elected, or some other method? Do you have any suggestions for how the hiring committee should be chosen or how the elections should be held?
Question 8: Do you have any other thoughts on the idea of an EA ombudsperson?
To put a little more context on the independence concern, some of the proposed ombudsperson tasks carry significant legal risk -- the most obvious example is "publish[ing] an independent view of the evidence" of potential criminal activity. It's not appropriate for an organization to put all of its assets on the line for an independent ombudsperson's actions or inactions. On the other hand, if the ombudsperson has to get approval from a major organization's risk management function (and potentially at the board level for major actions), they are pretty lacking in the independence category. That pushes me strongly into the "own charitable entity" category.
On question 5, I agree on capping donations and would add that ideally only the ombud organization's treasurer (or finance committee members) would even know who the donors are.  By analogy, most well-run religious congregations are set up in a way that the lead ministers are shielded off from knowing which parishoners give money and how much they give. The reason for that policy is to guard against the risk of partiality. Another possible funding mechanism would be a large one-time grant with a clear commitment for the donor never to give again (cf. generally how the "Facebook Supreme Court" was funded in a way that gives it significant independence from Facebook).
Donations over $5,000 from other nonprofits would generally have to be disclosed on the donor org's Form 990, Schedule I, although everyone involved could promise not to read other orgs' Schedule I.
Should the ombudsperson be awkward?
I think you'll not find many candidates for stuff like this given your criteria and some will be weird little guys and girls with features that come from being very involved in EA but not working for an EA org. I have though about the criteria and most candidates who spring to mind are non-standard in some way.
Should the ombudsperson be respected by everyone or are we willing to have someone who is sort of the best of a small set even if awkward/difficult.
Honestly that's a great question. Is it better to have someone who's relatively more embedded in the community culture, or a relative outsider with the experience and skills that would be useful but who doesn't know our community as well?