We've recently went through a series of intense EA controversies. I get the sense that many EAs have found EA discussion on these to be exhausting and disappointing.
Whatever the details of the current controversies, I think it's clear there's improvement to be made. This could be a good time to reflect on what would be useful.
I don't want to comment on the heated topics of the day, so let's assume that these changes will only be applies to future topics, no matter what those might be.
I think there have been some instances of unhelpful behavior for which an Official Moderator Comment might be too heavy-handed, even if not phrased as a warning. The problem with generally encouraging people to call out unhelpful behavior is that the disputants would probably just start weaponing that.
It would be nice if there were a few well-respected, calm-headed people who could (if willing) be semi-formally recognized as non-moderator neutral promoters of Forum norms when a heated topic arose, and feel empowered to point out this kind of behavior. They would need to abstain from taking any substantive position, at least while things were heated, but could decline appointment if they did not want the role for a given controversy for whatever reason.
Yea. I like the idea of more/better moderation. I would note that it's a pretty thankless+exhausting job (many thanks to the current mods), so one big challenge is finding people strong enough, trusted enough, and willing to do it.