Sarah Cheng 🔸

EA Forum Project Lead @ Centre for Effective Altruism
3252 karmaJoined Working (6-15 years)Cambridge, MA, USA

Bio

Participation
4

I worked as a software/product engineer at the Centre for Effective Altruism for three years before becoming the EA Forum Project Lead. I'm also the EA Forum's head moderator. If you'd like to support our work, sign up for a 30 min user interview with someone on our team. Hearing about your experience with the Forum helps us improve the site for everyone.

In general, we'd be happy to hear any feedback you have! :) Feel free to contact us or post in this suggestion thread. You can also give us anonymous feedback via this form.

Comments
243

Topic contributions
110

Hi 98373, I run the EA Forum team so I thought it would be helpful to respond.

First off, I'm always happy to hear feedback about the Forum, especially critical feedback, so thank you!

I'll also say that I think not participating in any specific Forum event or even not using the Forum at all is very reasonable, so I'm not here to try to convince you otherwise. Things are not always a good fit for all people.

But I would like to correct the places where I think your post is misleading:

  1. "you cannot delete your post"
    1. You can archive any draft post, which effectively deletes it from the site. That doesn't delete the text from our database, but you can always just contact our team and ask us to do so.
  2. "When you make a comment, after a period of time, you cannot delete your comment at all."
    1. I think what you're referring to is that users can't delete their comment when it has a reply. There is no time component.
      1. This was a decision made before my time, but my guess is that this is just a complicated case due to needing to weigh the interests of many users (including the respondents) — as above, you're welcome to contact our team if you want to delete such a comment and we can discuss on a case-by-case basis.
    2. It's also very possible that you've run into a bug. We have a small team and there are plenty of issues to fix. Our codebase is open source so you're welcome to take a look at how this is implemented.

TL;DR if you'd like to do something with your Forum data that you can't do via the site, you can just contact us and ask us to help.

It is irresponsible for the EA Forum not to provide the easiest and best opportunities for users to preserve their anonymity while participating in the community... The EA forum does not have that limitation because it is not aiming to maximise profits by on selling data to advertisers or government agencies.

I think we do pretty well at this given our very limited resources. To make a Forum account, you only need to give us an email address and come up with a username, neither of which need to be closely associated with your real identity. So I'm not quite clear on what threats you are thinking of that can't be addressed by current systems — in all your examples there are pretty straightforward ways to disassociate your Forum account with your real identity. (As above, if you want help changing your account username or email address you can just contact us.)

We have orders of magnitude less resources than most comparable apps (for example, last year we spent less than 2 FTE on the Forum). We are a nonprofit, and have a responsibility to use our charitable dollars thoughtfully. As a very small team, we certainly won't have state-of-the-art secure software. I hope anyone who is concerned their software usage putting them in physical danger will default to not providing identifiable personal information to websites, especially in a case like the Forum when it's clear that your username will be publicly visible and discoverable by search engines. For example, don't use an identifiable username or email address when creating a Forum account.

For anyone who has uncertainties, I think it's very reasonable to not even create a Forum account. There are also many ways to engage with the EA community outside of the EA Forum, for example via in-person groups, conferences, or other programs.

The surprise is what kind of sweet! ^^

@Toby Tremlett🔹 and I will be repping the EA Forum Team at EAG SF in mid-Feb — stop by our office hours to ask questions, give us your hottest Forum takes, or just say hi and come get a surprise sweet! :)

Reminder: applications for EAG SF close soon (this Sunday!)

Thanks for the question Ben! The main reason that this is a priority is to help EA Funds (which is now part of CEA) grow and diversify their donations, by making it easier to gather info from donors[1] and build relationships with them, and giving us more freedom to optimize the UX of the donation flow. AWF in particular has ambitious 2026 plans and a significant funding gap, and we’d be excited to help them reach their donation goal for this year! :)

  1. ^

    GWWC, the primary platform EA Funds has used historically, defaults to opt-out for donor data sharing. As far as I understand, this prevents us from being able to contact the majority of donors. We recently added the option of donating via every.org as well, which is opt-in by default so that’s improved the situation.

Thanks JP — that's right that we originally showed it at the top of the post editor for first-time authors (and it wouldn't appear anymore after the user checked the box). Now I believe, because we moved the checkbox to the new user onboarding flow, it doesn't appear on the post page anymore.

For those who are interested in what the CEA Online Team[1] is up to, I've set up a new OKRs doc for 2026 and summarized our Q1 2026 plans.

  1. ^

Quick note: Forum support coverage will be lighter than usual this week and next as people are off on holiday, so you may encounter some process delays (for example, things may take longer than usual to get approved). We expect to be back to normal on Monday Jan 5.

Hope you all get to enjoy some relaxing time off as well! :)

I've updated the public doc that summarizes the CEA Online Team's OKRs to add Q4.2, which takes us to the end of the year.

Posting a bit late since I just got back from a long holiday — here's a bonus photo from my trip! :)

Hey, thanks for asking! I'm not sure if there's a specific reason — it's likely that simply no one prioritized doing it. Note that I think many of the posts in the EA Handbook besides the first one do have audio, it's just not consistent.

The Forum Team has manually enabled audio on all the posts, but some of them will require additional work from Type III Audio (who provides the AI narration), so it may take some time for them to appear on the site.

In the meantime, you're welcome to make your own audio or video versions of the posts! I think it would be great for them to reach a wider audience. :)

I've updated the public doc that summarizes the CEA Online Team's OKRs to add Q4.1 (the next six weeks).

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