“Chief of Staff” models from a long-time Chief of Staff
I have served in Chief of Staff or CoS-like roles to three leaders of CEA (Zach, Ben and Max), and before joining CEA I was CoS to a member of the UK House of Lords. I wrote up some quick notes on how I think about such roles for some colleagues, and one of them suggested they might be useful to other Forum readers. So here you go:
Chief of Staff means many things to different people in different contexts, but the core of it in my mind is that many executive roles are too big to be done by one person (even allowing for a wider Executive or Leadership team, delegation to department leads, etc). Having (some parts of) the role split/shared between the principal and at least one other person increases the capacity and continuity of the exec function.
Broadly, I think of there being two ways to divide up these responsibilities (using CEO and CoS as stand-ins, but the same applies to other principal/deputy duos regardless of titles):
1. Split the CEO's role into component parts and assign responsibility for each part to CEO or CoS
1. Example: CEO does fundraising; CoS does budgets
2. Advantages: focus, accountability
2. Share the CEO's role with both CEO and CoS actively involved in each component part
1. Example: CEO speaks to funders based on materials prepared by CoS; CEO assigns team budget allocations which are implemented by CoS
2. Advantages: flex capacity, gatekeeping
Some things to note about these approaches:
* In practice, it’s inevitably some combination of the two, but I think it’s really important to be intentional and explicit about what’s being split and what’s being shared
* Failure to do this causes confusion, dropped balls, and duplication of effort
* Sharing is especially valuable during the early phases of your collaboration because it facilitates context-swapping and model-building
* I don’t think you’d ever want to get all the way or too far towards split, bec